Welcome to PoolHarborSupply. These terms govern your use of this website and your purchases from our store. By using the website or placing an order, you agree to these terms.
Using the Website
Provide accurate account, billing, shipping and contact information. Keep your account login details confidential and contact us if you suspect unauthorized access. Do not use the website for fraud, abuse, unauthorized access or unlawful activity.
Product Information and Compatibility
Review product names, part numbers, images, specifications, selected options and equipment notes before ordering. Pool and spa products may vary by equipment model, dimensions, connection type, voltage or configuration. A brand match, similar appearance or search result is not a guarantee of compatibility.
Confirm the match with manufacturer documentation. Installation and use must follow the equipment manufacturer’s instructions and applicable safety requirements. Use a qualified professional where required.
Orders, Prices and Payments
Orders are subject to acceptance, payment confirmation, product availability and fraud screening. Prices are shown in USD unless stated otherwise. Review the selected product options, shipping costs and applicable taxes at checkout before completing payment.
Prices and promotions may change. If a material pricing or product information error affects an order, we will contact you to resolve it or cancel and refund the affected item. Use an accepted payment method shown at checkout.
Shipping
Available destinations, services, charges and estimated delivery times are described in our Shipping Policy and shown at checkout. Delivery estimates may be affected by carriers, weather, customs or address issues.
Returns and Refunds
You may request a return within 30 days of delivery, subject to the eligibility requirements and instructions in our Returns & Refunds Policy. Contact us before returning an item.
Intellectual Property
Website branding, layout and original content belong to PoolHarborSupply or their respective owners. Product names and trademarks belong to their respective owners. Do not reproduce or commercially use protected content without permission.
Limitation of Liability
To the extent permitted by applicable law, PoolHarborSupply is not liable for indirect or consequential loss arising from misuse, improper installation or unauthorized modification. Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.
Privacy
Our Privacy Policy explains how personal information is handled when you use the store.
Changes and Contact
Updates to these terms will be posted here. For questions about these terms or an order, email support@poolharborsupply.com.